FAQ: Vision General

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How should I record a DNA?

Even though it is tempting as an easy way to open the record, it is best if you don't select the patient by clicking their name on the appointment screen in Consultation Manager. The problem with doing this is that this will appear in the appointments database that they did arrive (at the time that you opened the record) and so any appointments statistics that you generate will be inaccurate.

Instead:

• Either
  • Use the main Appointments module screen (NOT the appointments screen in Consultation Manager) and right-click on their name to select them and open the record, or
  • Find and select the patient in Consultation Manager in the usual way (e.g. click the little blue man, or use F3, or click Consultation / Select a Patient)
• It would be appropriate to set the Consultation Type to Admin instead of leaving it at the default which may be Surgery or Other
• Add an appropriate Read code such as 9N42 (Did not attend - no reason)
• Exit the patient record

If you record your DNAs in this way then the Appointments module report Search / Did Not Attend Report can give you an accurate picture of your DNAs.

Category: Vision - General

How do I bulk-transfer patients' registrations to a different partner without generating new registration dates for all transferred patients?

Instead of using the "Bulk Transfer" options (on the Transfer menu in Registrations), use the "Partnership Reallocation" option on the same menu. This does the same job, but does not change the registration dates.

Category: Vision - General

How to search in Vision?

Read the article on the VisionBlogged blog.

Category: Vision - General